

Charges for additional persons may apply and vary depending on the policy of the hotel/ property.

guests under the age of 18 years must be accompanied by an adult. The hotel/ property may only accept one of these payment methods so please ensure you have both (credit card and cash). A credit card or cash deposit is required upon check-in for extra guest charges such as incidental extras. Valid photo identification such as passport is required for all guests upon check-in. Incidental expenses such as mini-bar, telephone usage & laundry service etc are not included in the room price.
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Early check-out: If you check-out early then you will still be liable for the full charges. In the case of a no-show, rooms/ space may be released and you will be subject to the cancellation policy above. All rooms/ space are guaranteed on the day of arrival. Failing to inform the hotel/ property of a late arrival time may result in rooms/ space being released by the hotel/ property. Some hotels/ properties may have limited reception services or limited check-in times after this time. Late check-in: If you expect to arrive after 7:00pm, please contact the hotel/ property and inform them of your arrival time. Earlier check-in is subject to availability upon check-in. Check-in: This usually varies from 2:00pm – 4:00pm. All cancellations or amendments must be made directly to Tickazilla in writing via email. Cancellations notified directly to the hotel/ property will not be effective. No-shows and early check-outs will incur 100% of the booking cost i.e.
